Harborline
Scope of Services

Four ways to engage.

Every engagement is agency construction management. The owner holds every contract and pays every contractor directly. Harborline manages the work on the owner’s behalf and takes no position in it.

Engagements

Fractional construction department

For operators opening three or more locations a year. Harborline functions as your construction group: site feasibility at the lease stage, prototype and standards development, a qualified contractor bench, bid administration, construction oversight, and closeout — across every project in the program.

You get the capability of an in-house department without carrying one. Most companies at this stage need roughly a third of a construction director and cannot hire a third of a person.

Program management

A bounded rollout with a fixed scope — eight locations over eighteen months, a regional expansion, a rebrand across an existing portfolio. Standards set once and applied consistently, with a single schedule and budget across all sites rather than a separate scramble at each one.

Owner’s representation

One buildout, remodel, or capital repair. Scope development, bid package, contractor qualification, line-by-line bid leveling, award recommendation, construction oversight, change order review, punch list, and closeout documentation.

Pre-construction & site diligence

Before you sign. Is this space actually buildable for what you need, at what cost, on what timeline? Existing conditions, base building capacity, code and permitting exposure, landlord work letter review, and a real capital number to underwrite against.

This is the highest-leverage work we do. A week of diligence routinely changes a decision worth six or seven figures — and it is the one engagement where the answer is sometimes walk away.

On fees. Engagements are priced by scope — annual retainer for fractional and program work, percentage of construction cost or fixed fee for projects, fixed fee for diligence. We will give you a number after the first conversation, not before it.

Method

What actually happens on a project.

A Harborline advisor and a contractor reviewing the same drawing set together on a commercial jobsite, metal stud framing behind them
Same drawings, same side of the table. Clear scope makes the contractor's job easier too.

Scope before price

Nothing goes to bid until the work is written down. An unwritten scope is how a project becomes a negotiation you cannot win — every bid prices something slightly different and none of them can be compared.

Bidders vetted before bids arrive

License status, insurance limits, financial capacity, current workload, and references on work of the same type and size. Verified, not asked about.

Bids compared line by line

The low number is frequently the incomplete number. Leveling exposes what each bidder included, excluded, allowanced, and assumed — so you are comparing the same building.

Two contractor bid proposals marked up side by side next to a Harborline bid comparison summary and a line-by-line leveling analysis
Base bids, alternates, inclusions and exclusions reconciled into one comparison — with the questions to put back to each bidder.

Oversight against the documents

Site observation at milestones, submittal and RFI tracking, schedule management against the lease date, and change order review against the contract — not against memory.

Above-ceiling plenum with insulated ductwork, sprinkler mains, cable tray and conduit sharing the same space
Everything above the ceiling has to coexist. Coordination problems found here are cheap; found after the grid goes in, they are not.

Closeout that holds up later

Punch list to completion, warranties collected, as-builts and O&M documentation delivered, final lien releases confirmed. The package you will need in year three, assembled in year one.

Harborline representative walking a completed commercial lobby with a punch list on a tablet before turnover
The last walk before turnover, run against a written list rather than a general impression.
Next step

Which engagement fits?

Tell us the shape of the program and we will tell you which of the four applies — or that none of them do.

Start the conversation